We apologize for the inconvenience, but an unforeseen problem with X-Cart and our large file downloads has caused an issue with our server. They have pinpointed the exact problem and we have a trouble ticket submitted with X-Cart in the hopes that there will be a simple programming solution.
All download links for items already purchased remain active for 120 hours (5 days) and we are hoping that the issue will be resolved within that time frame so that no one needs to have their download links reset.
However, should that need arise we will be able to individually reactivate your download links, extending them for another five days, once the store is up and running.
If you are on our mailing list we will send out an email once the problem has been resolved. If you are not on our email list, you can join it by submitting your email address at the top of our page.
Please bear with us during this time. We went to great lengths researching the switch to this new site and were told that our software and server were set up to specifically handle our publication and, unfortunately, that turned out to not be the case! But hopefully we will have this resolved quickly so that, going forward, there are no further download problems for our loyal readers.
How is the resolution coming?